Complaint Redressal Officers
COMPLAINTS CONTACT NUMBERS:
Consumer Complaint Cell - 23464575 / 76 / 78 / 79
TOLLFREE NUMBER - 1800 425 3300
Email - aavincomplaints@gmail.com
Complaints Redressal Officers - Federation Units
For Quality issues the following members may be contacted:
- Spoilage - Milk and Milk Products
- Off flavour
- Poor curd formation
| S. No | Unit | Name and Designation of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Head office, Aavin Illam, Nandanam | Thiru.R. Generason Deputy General Manager (Quality Control) | 044 | 23464500 | 941115994 | dgmqcho@gmail.com |
| 2 | Joint Managing Director Office, Ambattur | Thiru.S. Jayachandran Deputy General Manager (Quality Control) | 044 | 23464528-32 (204) | 9443083705 | qualitycontrolaavin@gmail.com |
| 3 | Ambattur Dairy | Tmt.Malini Assistant General Manager (Quality Control) | 044 | 23464528-32 (204) | 9944060812 | agmqclab@gmail.com |
| 4 | Solinganallur Dairy | Tmt.Grace Assistant General Manager (Quality Control) | 044 | 23464582 | 9940488708 | dgmsnr@gmail.com |
| 5 | Products Dairy | Tmt.Varalakshmi Assistant General Manager (Quality control) | 044 | 23464528-32 (204) | 9445942833 | agmqcapd@gmail.com qualitycontrolaavin@gmail.com |
| 6 | Madhavaram Dairy (CD) | Tmt.Devagi Assistant General Manager (Quality control) | 044 | 23464521 | 9445210621 | agmqccentraldairy51@gmail.com
|
| 7 | DCPP | Tmt.Sangavai Manager (QC) | 04188 | 243501 | 9789064068 | Qualitycontroldcpp@gmail.com |
For Dairy related issues the following members may be contacted:
- Leak
- No coding
- Less weight
- Late despatch
| S.No | Unit | Names of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Ambattur Dairy | Thiru.S. Jayachandran Deputy General Manager (Quality Control) | 044 | 23464528-32 (204) | 9443083705 | ambdgmp@gmail.com |
| 2 | Solinganallur Dairy | Tmt.Sujatha Deputy General Manager (Dairying) | 044 | 23464582 | 9791128631 | aavinsnr@ymail.com |
| 3 | Products Dairy | Thiru.Sambamurthy Deputy General Manager (Dairying) | 044 | 23464528-32 (204) | 9940686297 | productdairy@gmail.com |
| 4 | Madhavaram Dairy (CD) | Thiru.Murugan Deputy General Manager (Dairying) | 044 | 23464521 | 9444317922 | dgm.p.cd@gmail.com |
| 5 | DCPP | Thiru.Saravanakumar Deputy General Manager (Dairying) | 04188 | 243501 | 9087436660 | federationpowderplant@gmail.com |
For Transport issues the following members may be contacted:
- Vehicle breakdown - Road tanker
| S.No | Unit | Names of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Transport unit | Thiru.Selvam | 044 | 23464521 | 9150124224 | aavintpt@gmail.com |
For Marketing related issues the following members may be contacted:
- Non availability of milk and milk products
- Late despatch
- Short supply
- Selling Price more than MRP
- Other marketing related issues
| S.No | Unit | Names of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Federation Marketing unit | Tmt. P.Kavya Assistant General Manager(Marketging) | 044 | 23464565 | 9384092345 | gmmarketingaavin@gmail.com |
| 2 | Federation Upcontry Marketing | Thiru. S.Satish Kumar Assistant General Manager (Marketing) | 044 | 24343314 23464578 | 9043099905 | aavinmarketing@gmail.com |
| 3 | North Region | Thiru,M.Thamizhan Assistant General Manager (Mktg) | 044 | 23464521 | 9566860286 | tamizhan18@gmail.com |
| 4 | South Region | Thiru.A.Sivakumar, Assistant General Manager (Mktg) | 044 | 23464582 | 9444728505 | aavinsiva77@gmail.com |
| 5 | Central Region | Tmt.M.Sumathi, Assistant General Manager (Mktg) | 044 | 23464528-32 (204) | 9790773955 | sumathikasi@gmail.com |
| 6 | Product Control Room | Thiru.S.Gautham Manager (Mktg) | 044 | 23464528-32 (204) | 9715755995 | aavinproductcontrolroom@gmail.com |
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Complaints Redressal Officers - District Unions
General Aspects
- Non availability of milk and milk products
- Late despatch
- Short supply
- Price more than MRP
Dairy Related Aspects
- Leak
- No coding
- Less weight
Quality Related Aspects
- Spoilage - Milk and Milk Products
- Off flavour
- Poor curd formation
| S.No | Unions | Designation of the Officers | STD Code | Office | Mobile | |
|---|---|---|---|---|---|---|
| 1 | Coimbatore | The General Manager | 0422 | 2606294 | 9344251781 | |
| 2 | Cuddalore | The General Manager | -- | -- | 9443523765 | gmaavincud@gmail.com |
| 3 | Dindigul | The General Manager | 0451 | 2431516 | 9842153202 | aavindigl@gmail.com |
| 4 | Dharmapuri | The General Manager | 04343 | 292204 | 9443251034 | aavindharmapuriunion@gmail.com |
| 5 | Erode | The General Manager | 0424 | 2535725 | 8883600100 | |
| 6 | Krishnagiri | The General Manager | -- | -- | 9788006699 | aavindpi@gmail.com |
| 7 | Kanyakumari | The General Manager | 04652 | 230785 | 9626580207 | |
| 8 | Karur | The General Manager | 04324 | 263688 | 9443178286 | gmaavinkarur@gmail.com |
| 9 | Kanjeepuram Tiruvalluvar | The General Manager | 044 | 26749407 | 9444180891 | aavinkt@gmail.com |
| 10 | Madurai | The General Manager | 0452 | 2529561 | 9442622232 | aavinmadurai1@gmail.com |
| 11 | Nilgiris | The General Manager | 0423 | 2443428 | 9944117012 | |
| 12 | Namakkal | The General Manager | 04286 | 285512 | 9486111499 | aavinnmkl@gmail.com |
| 13 | Pudukottai | The General Manager | 04322 | 221587 | 7373780222 | |
| 14 | Salem | The General Manager | 0427 | 6540288 | 9842746468 | |
| 15 | Sivagangai | The General Manager | 04565 | 255701 | 9944401536 | |
| 16 | Thanjavur | The General Manager | 04362 | 255686 | 8122665578 | |
| 17 | Trichy | The General Manager | 0431 | 2333002-3 | 8754043701 | gmaavintrichy@gmail.com |
| 18 | Tirunelveli | The General Manager | 0462 | 2552004 | 9787626262 | aavintny@gmail.com |
| 19 | Tiruvanamalai | The General Manager | 04175 | 290180 | 8838482278 | gmaavintvmalai@gmail.com |
| 20 | Tuticorin | The General Manager | 0461 | 2332244 | 9790912451 | |
| 21 | Theni | The General Manager | 04546 | 252708, 250800 | 6385901964 | gmaavintheni@gmail.com |
| 22 | Tiruppur | The General Manager | 0421 | 2210150 | 9489925333 | tirupuraavin@gmail.com |
| 23 | Vellore | The General Manager | 0416 | 2254588 | 9443226231 | gmaavinvellore@gmail.com |
| 24 | Villupuram | The General Manager | 04146 | 259966 | 9842323171 | |
| 25 | Virudhunagar | The General Manager | 04562 | 252894 | 9994955444 | |